COVID-19 Updates & Resources

This page was last updated at 1:45PM MST on April 8th, 2020.

The Government of Canada general COVID-19 website is: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/being-prepared.html

The Province of Alberta general COVID-19 website is: https://www.alberta.ca/coronavirus-info-for-albertans.aspx.

 

Financial Supports - Individuals:

Canada Emergency Response Benefit - Apply.

- Apply through your My CRA Account or by calling 1-800-959-2019. 

- This taxable benefit will provide $2,000 a month for up to four months. 

- Canadians who have lost their job, are sick, quarantined, or taking care of someone who is sick with COVID-19, as well as working parents who must stay home without pay to care for children who are sick or at home because of school and daycare closures.

- Includes contract workers and self-employed Canadians who would not otherwise be eligible for Employment Insurance (EI).

Regular EI Benefts - Apply.

- Canadians who have lost their jobs and are EI eligible.

EI Sickness Benefits - Apply.

Canadians who are sick, under quarantine, or caring for someone sick and is EI eligible.

Low-Income Canadians– GST / HST - More information.

- Canadians receiving the GST/HST credit will receive a one-time boost in May 2020: $400 for individuals, $600 per couple, and $150 per child.

Alberta Utility Bills - More information.

- The Alberta government has promised no one will be cut off from electricity or heat during this public health emergency. Albertans can defer their utility bills (residential and small commercial bills) for the next 90 days.

Canada Child Benefit - More information.

- Increased by $300 per child into the existing amounts for the CCB.

Student Loan Payments - More information.

- All student loan payments are suspended for 6 months.

Payment Deferrals for Mortgages - More information.

- Effective immediately, the six largest banks in Canada (Bank of Montreal, CIBC, National Bank of Canada, RBC Royal Bank, Scotiabank and TD) will offer up to a six-month payment deferral for mortgages and the opportunity for relief on other credit products. Contact your bank directly to request a deferral.

    

Financial Supports - Businesses:

Canada Emergency Response Benefit - More information.

- Apply through your My CRA Account or by calling 1-800-959-2019. 

- This taxable benefit will provide $2,000 a month for up to four months. 

- Canadians who have lost their job, are sick, quarantined, or taking care of someone who is sick with COVID-19, as well as working parents who must stay home without pay to care for children who are sick or at home because of school and daycare closures.

- Includes contract workers and self-employed Canadians who would not otherwise be eligible for Employment Insurance (EI).

Canada Emergency Business Account 

$40,000 government‑guaranteed loan to help eligible businesses pay for operating expenses, payroll and other non‑deferrable expenses which are critical to sustain business continuity.

- No interest applies until January 1, 2023.

- Contact your financial institution for more information. 

EI Work Sharing Program - More information. 

- The program provides EI benefits to eligible employees who agree to reduce their normal working hours and share the available work while their employer recovers. 

Canada Emergency Wage Subsidy - More information.

- The Government has announced that it will subsidize employers 75% of employees' wages on the first $58,700 normally earned. 

- Businesses must attest to pay the remaining 25% of wages.

Business Credit Availability Program - More information. 

-  $10 billion available to Canadian businesses in financing and credit insurance solutions through Export Development Canada (EDC) the Business Development Bank of Canada (BDC)

Business Tax Filing - More information.

- The Canada Revenue Agency will defer tax payments until August 31, 2020, to help businesses with cash flow.

              

Assistance for Canadians Abroad:

All Canadians abroad must register online with Global Affairs Canada: https://travel.gc.ca/travelling/registration AND email sos@international.gc.ca or call +1 613-996-8885

Financial Assistance for Canadians Abroad:

The Government of Canada has introduced a Loan program of up to $5,000 per person to assist Canadians who need to either book an emergency flight or extend their stay abroad.

Canadians currently outside Canada who need financial assistance can contact the nearest Government of Canada office: https://travel.gc.ca/assistance/embassies-consulates OR Contact Global Affairs Canada’s 24/7 Emergency Watch and Response Centre in Ottawa by calling +1 613-996-8885 (call collect where available) or by sending an email to CAN.finances.CV19@international.gc.ca

COVID-19 Emergency Loan Request Form:

https://www.international.gc.ca/covid-19-loan-pret/form-formulaire.aspx?lang=eng

The loan will be repaid to the Receiver General of Canada within 180 days of receipt of invoice. No interest shall apply. If the individual fails to repay this amount, money may be deducted from any money that may be owing to the borrower by the Government of Canada.

Canadians Abroad in Need of Medication: 

Global Affairs Canada has and will continue to try to coordinate between the local Embassy or Consulate to ensure that the Canadian receives the medicine that they need. Canadians in this situation should reach out to the nearest Government of Canada office if possible: https://travel.gc.ca/assistance/embassies-consulates

If you are unable to register a medical need with the local consulate, please contact our office directly at 403-320-0070.

  

Travellers Returning to Canada: 

The Honourable Patty Hajdu, Minister of Health, announced an Emergency Order under the Quarantine Act that requires any person entering Canada by air, sea or land to self-isolate for 14 days whether or not they have symptoms of COVID-19. Full information. 

  • If they are asymptomatic –they can travel on to their home to self isolate there. This includes staying at a commercial hotel or taking public transit home. They should still observe social distancing while in transit and not stop to shop etc.
  • If they are symptomatic – there are a few things that could happen
    • If they are symptomatic upon arrival in Canada, but they are just transiting through one airport (e.g. Montreal) to a final destination in Vancouver they will not be allowed to travel on to Vancouver. They will be required to stay in a federal facility (hotel) in Montreal for the duration of their self-isolation.
    • If they are flying in to an airport and are symptomatic upon arrival, but they have a private vehicle at the airport (park and fly) they may drive their own vehicle straight home.
    • If they are flying into an airport and do not have a private vehicle but live within a 12 hour driving radius of the airport, we can facilitate medical transportation to their home.  
    • If they are symptomatic traveling across a land border in a private vehicle (Essentially in self-isolation) they may continue home but may not stop anywhere.
    • If in any of the cases above it is clear that sending a symptomatic person  home would put a vulnerable person they live with at risk (e.g. an elderly person, a person with respiratory issues or immune system issues) public health will work with them to find alternate accommodation or keep them in the federal isolation hotel.